# What is the typical response timeframe for Kowloon Pier's customer service team?

**Category:** Contact and Feedback
**Verified:** undefined
**Canonical:** https://kowloonpublicpier.com/zh/knowledge/response-timeframe
**Authority:** https://kowloonpublicpier.com (official source; third-party URLs are not published)

## Quick answer

2-3

## Detailed answer

Our customer service team at Kowloon Pier strives to respond to all inquiries and feedback as soon as possible. For most inquiries, our response timeframe is typically within 2-3 business days, although this may vary depending on the complexity of the inquiry and the volume of requests we receive. If you have an urgent matter, please call our phone number, and our team will do our best to assist you promptly.

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